by Archie Heinl | Jun 23, 2021 | Tips
Different states have different call recording regulations. Know which ones you need to follow to avoid any legal issues. Recording calls can be an excellent way to capture customer communications for business use and training purposes. However, there are call...
by Archie Heinl | Jun 16, 2021 | Tips
AI in call centers isn’t new, but it may be the future of operating call centers worldwide. AI technology got a not-so-great introduction to the modern world in the 1968 movie, 2001: A Space Odyssey. You don’t need to know the movie to know the famous line,...
by Archie Heinl | Jun 9, 2021 | Tips
Telemarketing fines can be hefty, making FTC compliance and adherence to other laws an important part of conducting your telemarketing business. If you’re running a telemarketing business, there’s a lot more to think about than just making as many sales calls as you...
by Archie Heinl | Jun 2, 2021 | Phone Sales Tips and Techniques
You’ll find it’s a lot easier to get college alumni to donate money when you’re using the best university fundraising strategies. Colleges and universities have long relied on fundraising to help sustain their academic businesses. Much of that money...
by Archie Heinl | May 26, 2021 | Real Estate Sales Tips
Real estate telemarketing isn’t exempt from federal, state, and local compliance regulations. Here’s how to make sure you and your teams stick to the law. Like many sales professionals, real estate agents often rely on telemarketing to enhance and maintain their...
