by Archie Heinl | Nov 13, 2019 | Sales Team Management
Don’t overlook call quality parameters as a way to measure your success How do you monitor call quality? Parameters on an outbound sales call aren’t always as clear cut as, “whether or not you make a sale.” And you can’t realistically...
by Claire Jenq | Feb 15, 2019 | Sales Team Management, Telephone Sales Training Tips, Tips
What does your onboarding process look like? “Studies show that roughly 33 percent of employees decide to stay onboard with a firm or jump ship within their first 30 days of employment,” Dummies.com. One of the biggest issues faced by organizations today is a lack of...
by Archie Heinl | Jan 16, 2019 | Sales Team Management
Make the most of your time by touching on these common (and not so common) sales meeting topics. Meetings. Every sales team has them; few, however, truly know how to make them engaging, productive, and inspiring. But with the right sales meeting topics on your agenda,...
by Archie Heinl | Dec 19, 2018 | Sales Team Management
When an employee isn’t living up to their potential, don’t give up on them. They may just need some tips on how to improve selling skills. Tom is one of your favorite employees. He’s friendly, responsible, and brings the best snacks to the office...
by John Williams | May 16, 2018 | Sales Team Management, Uncategorized
Maybe your business is sluggish. Maybe you can’t get customers interested. Maybe you can’t close a sale. Maybe you’re doing OK, but you know there’s room for improvement. Making good contact with your customers is key to sales. Follow these...
by John Williams | Mar 14, 2018 | Sales Team Management
TCPA Compliance If your business is involved with any kind of telemarketing, things have changed a whole lot over the years. Gone are the days when you could contact any customer, at almost any time, and give them your sales pitch without hesitancy. The world is a...
