Outbound Calling Tips & Tricks
Here are our latest information and articles to help you better manage your sales team and grow your business.
Is Your Call Abandon Rate High? Here Is the One Tip You Need to Reduce It
A high call abandon rate can lead to potentially disastrous results. Here's why – and what to do about it. Call abandon rate is a point of concern for inbound call centers because it usually means your customers are waiting too long to talk to someone. For an outbound...
7 Cold Calling Methods That Work Best for Fundraising
Discover the cold calling methods that bring in more donations for your nonprofit fundraising endeavor. The same cold calling methods that work for sales or service-oriented aren't always the same ones that work for a nonprofit fundraising campaign. In fact, there...
5 Fresh Call Campaign Ideas That Motivate Buyers
When your call campaign ideas fall flat, these approaches can freshen up your sales. Your last call campaign didn't get the results you wanted. Or maybe you haven't had a strategy at all, and you're dialing random numbers and hoping for the best. If you need to...
5 Steps of a Successful Call Center Monitoring Process
Call center monitoring might be common, but are you taking advantage of its potential as a powerful tool for success? This call may be monitored for quality assurance and training purposes. Anyone who's been on the phone with any kind of call center has heard this....
The Mesa Agency is Converting Opportunities Using Call Logic
Company Background: Founded in 2019, The Mesa Agency is an Allstate Agency located in Lake Stevens, Washington. Working alongside the owner, Frank Mesa, and their LSPs, Samantha Young is the Office Manager who has been with the agency since the beginning. With over 10...
What is the Key to Success in a Call Center?
What is the key to success in a call center? You may not need to look very far to find it. What is the key to success in a call center? It's the question every call center manager wants the answer to. Success can feel elusive, like trying to get tickets to see Adele...
7 Important Cold Calling Exercises for Debt Collectors
In a slump? Build up your strength with these cold calling exercises. Athletes warm up. Singers exercise their vocal cords. Pilots check their airplanes. Professionals and enthusiasts from a variety of industries get themselves ready to perform, whether that's at a...
5 Weaknesses of a Call Center Agent with Experience
While it's inexperience that often results in the weaknesses of a call center agent, experienced agents can usually find similar areas for improvement. When we think about some of the typical weaknesses of a call center agent, they're usually issues that come from a...
How to Use Cold Call Recordings to Make a Stronger Sales Team
Cold call recordings could be the secret to the best sales team you've ever had. Here are six tips for getting the most from them. Phone sales is an art. It's also a science. You can learn a lot from the data you collect around sales calls. There's more than just...
How to Maintain Insurance Telemarketing Compliance
Don't let your insurance telemarketing come to a tragic end. Find out how to maintain compliance so you can keep calling. Insurance telemarketing compliance may sound like a scary subject, but it's not. Yes, there are rules and regulations you need to follow. Yes,...