Outbound Calling Tips & Tricks
Here are our latest information and articles to help you better manage your sales team and grow your business.
3 Ways Pre-Recorded Phone Messages Can Save You Time & Help You Close Deals
You’ve got enough to do! Give yourself a break with pre-recorded phone messages so you can give more attention to other aspects of your sales strategy. There was a time when phone sales reps had to spend literally hours leaving voicemail after voicemail in the hopes...
What Makes a Good Sales Rep?
Don’t let your business suffer from underperformers. Find out what makes a good sales rep and say goodbye to idle hands and massive turnover. As a sales manager or business owner, you’ve probably already discovered that not all people are cut out to be sales reps....
How to Hire Cold Callers That Make a Difference
Telephone sales is not without challenges. Learning how to hire cold callers who produce results doesn’t have to be one of those challenges. There are probably few—if any—salespeople who take to cold calling right away. It's a skill that is learned over time. The job...
Hiring Sales Reps Remotely in 2021: The Highs and Lows of Remote Management
Pandemics aside, remote work appears to be a way of life for the foreseeable future. Here are some tips on hiring sales reps who you may not meet in person for a long time to come. If there's one thing that we learned in 2020, it's that many of us can work remotely....
What’s the Best Time to Cold Call During the Holidays?
Holidays or not, you still have your sales quotas! Find out the best time to cold call and other tips for prospecting during the holiday season. The end of November through the beginning of January is an annual challenge for most sales reps. Offices become empty...
Managing Underperforming Sales Reps: Finding Your Weakest Link
If your team isn’t delivering, take a beat before filling out termination paperwork. Managing underperforming sales reps can be more effective and less costly—as long as you know where to start. If you manage a business of any kind, you will run into situations where...
Why Everything You Know About Call Center Metrics is a Lie
With the advent of digital platforms, call center metrics have become a key component of success. But not everything you’ve read about tracking metrics is true. Call center metrics don't have a lot in common with the legend of Bigfoot. Sure, metrics and Bigfoot may...
9 Challenges of Managing Remote Sales Teams and How to Solve Them
As businesses continue to adapt to new working conditions in the wake of COVID-19, effectively managing remote sales teams is now more critical than ever. It wasn't that long ago that businesses didn’t have to deal with remote workers if they didn’t want to. All that...
How to Run an Online Sales Call Center Better Than Your Competitors
It doesn’t take a lot to start an online sales call center, but getting to and staying at the top requires more than the bare minimum. Sales isn’t what it used to be, especially if you’re running an online sales call center. Customers are smarter about their buying...
How to Start Coaching Sales Teams with More Motivating Tactics
Properly coaching sales teams can make a huge difference in the success of your business. But there's more to it than movies and television would have you believe. Many companies today don’t bother to invest in coaching sales teams. Maybe they think the financial...